Privacy Policy

Last updated on Aug 15, 2025

TempControl Solutions LLP (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or communicate with us.

📝 Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company details, or any information you provide through our website forms or during business communication.

• Service Information: Shipment details, logistics requirements, and related data necessary for providing our temperature-controlled logistics services.

• Technical Information: IP address, browser type, device information, cookies, and website usage analytics.

🎯 How We Use Your Information

We use your information to:

• Provide and manage our logistics and cold chain services.

• Communicate with you about shipments, inquiries, or service updates.

• Improve our website, services, and customer experience.

• Comply with legal, regulatory, and contractual obligations.

⏳ Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Once data is no longer required, it will be securely deleted or anonymized.

🔗 Sharing of Information

We do not sell your personal information. However, we may share it with:

• Service Partners & Carriers – only as necessary to fulfill your shipment and logistics requirements.

• Regulatory Authorities – when required by law.

• Technology Providers – for secure hosting, analytics, and communication tools.

🧑‍⚖️ Your Rights

You have the right to:

• Access – Request the personal information we hold about you.

• Rectify – Correct inaccurate or incomplete data.

• Erase – Request deletion of your data, subject to legal obligations.

• Restrict – Limit how we process your data in certain situations.

• Portability – Request a copy of your data in a machine-readable format.

• Object – Opt out of certain data processing activities.

To exercise these rights, please contact us at 📧 contactus@tcsols.com.

👶 Minors

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it immediately.

🍪 Cookies & Tracking

We use cookies and similar technologies to improve website performance, analyze traffic, and enhance your browsing experience. You may disable cookies through your browser settings, but some website features may not function properly

🌐 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

🔄 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

🛡️ Security of Your Information

We take reasonable technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.

📧 Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: contactus@tcsols.com

📍 Address: TempControl Solutions LLP, [Insert Office Address]